Local E-Government in Cyprus: A Comparison of Perceptions Between Citizens and Decision Makers

L' e-gouvernement local à Chypre : une comparaison des perceptions entre citoyens et décideurs. Abstract This paper identifies attitudes and perceptions on e-government among two key populations: citizens of the Republic of Cyprus and local government decision makers. The research methodology is based on both secondary and primary data collection, with the latter including a questionnaire survey of the public and another of major local governments' officials who were directly involved in the decision making of the services provided through local e-government initiatives. The results of the surveys are analysed and cross-related The research has reached three principal clusters of conclusions. The first relates to a number of discrepancies found when comparing the public's perceptions, needs and potentialities on e-government and the corresponding perceptions of the municipality decision makers. The second cluster relates to the wider potentialities of local e-government in Cyprus. The third cluster is provides directions and towards a successful local e-government implementation in Cyprus. Résumé Ce projet de recherche vise à étudier la théorie et la pratique du gouvernement électronique et à explorer les perceptions actuelles et les attitudes des citoyens envers le gouvernement électronique à Chypre. Nous tirons des conclusions explicites et prescrivons des actions pratiques, contribuant ainsi à élargir le corpus de connaissance à travers la possibilité d'associer ces résultats à des pratiques d'autres pays.